Department: Property Operations
Schedule: As operations require, including weekends and statutory holidays

About the Role

As a Gardener at Pacific Sands, you’ll help bring our outdoor spaces to life. From vibrant plant beds to well-kept pathways, your work shapes the natural beauty that guests experience the moment they arrive. You’ll play an important role in maintaining safe, welcoming, and visually stunning grounds that reflect the care and pride of our team.

What You’ll Do

• Deliver friendly, 5-star service when interacting with guests and team members

• Maintain lawns and plant beds through mowing, mulching, weeding, trimming, edging, pruning, aerating, fertilizing, and seasonal care

• Assist with the overall grounds plan, including winterizing and seasonal preparation

• Operate landscaping vehicles and powered equipment safely (mowers, tractors, blowers, trimmers, etc.)

• Apply fertilizers and treatments to grass, shrubs, and trees as required

• Maintain walkways, driveways, parking areas, fountains, planters, and other outdoor features

• Keep garbage/recycling bins, dog stations, and ashtrays clean and serviced

• Assist the maintenance team with seasonal tasks such as holiday light installation and preventative building upkeep

• Maintain clean, organized storage and work areas

• Inspect and repair tools and equipment as needed

• Work closely with Guest Services and Housekeeping to ensure a seamless guest experience

• Respond to guest inquiries professionally and promptly

• Follow all resort safety guidelines and emergency procedures

• Support additional property operations projects as assigned

Why You’ll Love Working Here

• Spacious, subsidized staff accommodation available

• Lifestyle Spending Account (after probation)

• Extended Health & Dental coverage

• RRSP plan with employer contributions (after 2 years)

• Monthly meal days

• Seasonal team events and celebrations

• Weekly, monthly, and yearly recognition programs

• Opportunities for learning and growth

• A supportive and hardworking team environment

If you enjoy working outdoors and take pride in creating beautiful, well-maintained spaces, we’d love to hear from you!

Department: Guest Services

Schedule: As operations require, including evenings, weekends, and statutory holidays

About the Role

As a Guest Services Agent at Pacific Sands, you’re often the first and last point of contact for our guests—and the person who makes their stay unforgettable. From warm welcomes at check-in to thoughtful assistance throughout their visit, you’ll play a key role in creating a seamless and memorable experience. This role is perfect for someone who is personable, organized, and thrives in a dynamic, guest-focused environment.

What You’ll Do

• Provide 5-star service by greeting guests with warmth and professionalism
• Build relationships with guests to create personalized experiences
• Answer phone calls and emails promptly and courteously
• Assist with reservations and bookings
• Accurately process payments and charges
• Report maintenance concerns or room deficiencies promptly
• Stay up to date on local attractions, events, and resort offerings to assist guests
• Maintain a polished and professional front desk and lobby area
• Coordinate shopping runs and restocking of provisions as needed
• Work closely with other departments to ensure smooth guest experiences
• Follow safety guidelines and be familiar with emergency procedures
• Take on other guest service projects as required

What We’re Looking For

• A passion for guest service with strong communication and organizational skills
• Ability to multitask in a fast-paced setting while maintaining quality service
• Flexible, reliable, and able to work independently and with a team
• Professional appearance and demeanor
• Proficiency in English, both spoken and written
• Previous guest or customer service experience required (hospitality experience an asset)
• Physically able to lift moderate weight and stand for extended periods

Why You’ll Love Working Here

• Spacious, subsidized staff accommodation available
• $300 Lifestyle Spending Account (after 90-day probation)
• 100% Employer-Paid Extended Health & Dental + EAP + $500 HSA (after 1 year)
• $1000 annually RRSP plan (after 2 years)
• $200 uniform allowance annually
• Personal Day on Anniversary
• Tip Pooling
• Monthly meal days & seasonal team events
• Free Stay at the Resort Program after 6 months
• Weekly, monthly, and yearly recognition programs
• Opportunities for growth and development
• A supportive, energetic team that makes every day enjoyable!

If you enjoy meeting new people, problem-solving on the fly, and being part of a team that delivers unforgettable guest experiences, this could be the role for you!

Department: Housekeeping
Schedule: As operations require, including weekends and statutory holidays

Part-time and casual shifts are also available!

About the Role

At Pacific Sands, our Room Attendants are the heart of our guest experience. You’ll be part of a friendly, supportive team that takes pride in creating clean, comfortable, and welcoming spaces for our guests. This role is more than just cleaning—it’s about helping guests feel at home the moment they walk through the door.

What You’ll Do

• Deliver genuine, 5-star service by greeting guests warmly and helping when needed
• Clean and prepare guest rooms to resort standards (including bedrooms, bathrooms, kitchens, and living areas)
• Keep public spaces and back-of-house areas tidy and stocked
• Respond quickly to guest requests (extra towels, pillows, or supplies)
• Take part in deeper seasonal or rotational cleaning projects
• Work closely with Guest Services and Maintenance to keep everything running smoothly
• Follow safety guidelines and be prepared for emergencies

What We’re Looking For

• A positive, can-do attitude and the ability to work independently
• Team spirit and willingness to support co-workers
• Good communication and organizational skills
• Strong attention to detail with pride in your work
• Physically fit, with the ability to bend, kneel, climb stairs, lift moderately heavy items, and be on your feet for long periods
• Previous housekeeping experience is an asset but not required—we’ll provide training

Why You’ll Love Working Here

• Spacious, subsidized staff accommodation available
• $300 Lifestyle Spending Account (after 90-day probation)
• 100% Employer-Paid Extended Health & Dental + EAP + $500 HSA (after 1 year)
• $1000 annually RRSP plan (after 2 years)
• $200 uniform allowance annually
• Personal Day on Anniversary
• Tip Pooling
• Monthly meal days & seasonal team events
• Free Stay at the Resort Program after 6 months
• Weekly, monthly, and yearly recognition programs
• Opportunities for growth and development
• A supportive, energetic team that makes every day enjoyable!

If you’re looking for a role where your hard work directly contributes to unforgettable guest experiences, we’d love to meet you!